Technical Support

Technical Support

We're here to help you with any issues you might encounter while playing Agile Maiden Moe on your iOS device. Find answers to common questions or contact our support team for assistance.

Support Channels

Choose the best way to get help for your iOS device

Email Support

Send us an email and we'll respond within 24 hours

Send Email

Phone Support

Call our support hotline for immediate assistance

+43 678 44106027

Discord Community

Join our Discord server to get help from other iOS players

Join Discord

Frequently Asked Questions

Find answers to common iOS-related questions

iOS Troubleshooting Guide

Step-by-step solutions for iOS-specific issues

Installation Issues

1

Check App Store Connection

Ensure you have a stable internet connection and are signed in to the App Store with your Apple ID.

2

Free Up Storage Space

Make sure you have at least 4 GB of free storage space on your iOS device.

3

Update iOS

Ensure your device is running the latest version of iOS (14.0 or later).

Performance Issues

1

Close Background Apps

Double-click the Home button or swipe up from the bottom to close unused apps running in the background.

2

Adjust Graphics Settings

Open the game's Settings menu and lower the graphics quality for better performance on older devices.

3

Restart Your Device

A simple restart can often resolve performance issues on iOS devices.

iCloud Sync Issues

1

Check iCloud Settings

Verify that iCloud Drive is enabled for Agile Maiden Moe in your device's Settings.

2

Sign Out and Sign In

Sign out of iCloud and sign back in to refresh your iCloud connection.

3

Manual Sync

Go to the game's Settings and tap "Sync Now" to manually trigger an iCloud sync.

Payment Issues

1

Check Payment Method

Ensure your Apple ID has a valid payment method associated with it.

2

Restore Purchases

If your purchase didn't go through, use the "Restore Purchases" option in the game's Store.

3

Contact Apple Support

For payment-related issues, contact Apple Support directly through the App Store or Apple website.

Contact Support

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Support Hours

Email Support

24/7 Available

Response within 24 hours

Phone Support

Monday - Friday

10:00 AM - 6:00 PM CET

Discord Support

24/7 Community

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